Chính sách hoàn tiền

Cập nhật lần cuối: 2026-10-31

Subscriptions

Plan purchases, renewals and upgrades are final and not refundable, including unused days and unused allowances.

Balance

Top-ups are not refundable. The balance can be withdrawn in USDT (BEP20), at least 50 USDT at a time, with a 1 USDT fee per withdrawal.

Only USDT on BNB Chain (BEP20) is credited. Other tokens, or USDT sent on another network, are not credited and may not be recoverable.

Pay-as-you-go

Extra backtests and AI sessions are charged when they start. If a backtest or AI session fails because of an error on our side, it is not charged.

Custom strategies

A custom strategy request is paid from your balance when you submit it. If we decline the request, the fee is returned to your balance. In other cases, whether any amount is returned is decided by our team, case by case.

Copy trading

Lead fees and profit shares are final and not refunded, including when a lead stops early or a later trade loses money.

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